2.1 This site is operated by Cashierhelpline. If you have any questions or queries in relation to the use of this site, please contact us by email to rco@tlamtech.co.uk with email header ‘Cashierhelpline Questions’.

• 3.1 Access to our site and use of our software is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice.
• 3.2 We licence use of the software and any and all blogs, content, video-recordings, audio-visual recordings and online documents (“documentation”) on the basis of this licence. For avoidance of doubt, we do not sell the software or documentation to you. We always remain the owners of the software and documentation.
• 3.3 We provide the site on an “as is” basis, free and clear of any encumbrances. This includes without any representation or warranty of any kind or nature, either express, implied or otherwise.
• 3.4 We hope that by using our site you are able to succeed in your professional career. One of the reasons we created this site was to provide law students and interested parties a platform to further their knowledge and understanding. However, as a prudent commercially minded business we would draw your attention specifically to certain sections (which – if you are using a computer – are hyperlinked and will link to separate parts of this document):
  • 3.4.1 Our Liability,
  • 3.4.2 Intellectual Property Rights,
  • 3.4.3 Subscription, Payment
  • 3.4.4 Jurisdiction and Applicable Law and
  • 3.4.5 Data Protection.
• 3.5 To be clear, none of the people involved in or otherwise materially connected with this site or our software (whether as an author, contributors, administrators) can be responsible for your use of the information contained in or linked from these webpages.
• 3.6 These pages are provided for information purposes We have made best efforts to ensure that all the dates of career information on law firms, the locations or expertise of law firms as provided by Gladys are relevant and accurate, we will not be responsible for any errors or inconsistencies with the use of any information contained in or linked from these webpages (see Reliance on Information Posted Below).
• 3.7 From time to time, we may restrict access to some parts of our site, or our entire site, to Users who have registered with us. Further, we may need to restrict access by our Users to our software, for maintenance or the updating of, the sites’ functionality, content or use.
• 3.8 You are responsible for making all arrangements necessary for you to have access to our site, including the use of equipment and an active internet connection which is compatible with our site.
• 3.9 Having been students once upon a time we understand that sometimes you may allow your friends, colleagues and connections to view our software. However, you are responsible for ensuring that all persons who access our site or use our software through your internet connection are explicitly aware of these terms, and that they comply with them.

• 4.1. If you choose, or you are provided with a user identification code, including a password or any other piece of information as part of our security procedures (whether as part of a free registration or a paid subscription), you must treat such information as confidential, and you must not disclose it to any third party.
• 4.2. If it appears in our opinion that you may have failed to follow either the letter or spirit of any of these provisions (including any applicable subscription payment terms) we have the right to disable your access to our site and / or revoke any user identification code, whether chosen by you or allocated by us.

• 5.1 We are the owner or the authorised licensee of all intellectual property rights in our site and our software and the Documentation, and in the material published on it including without limitation text, graphics, logos, images, audio-visual recording, video recordings and software. Those works are protected by copyright, trademark and other intellectual property laws around the world. All such rights are hereby expressly reserved.
• 5.2. As you will be interacting with our website we would like to make clear that we grant you (as Users) of this website a non-exclusive, limited, revocable licence to view, print, and distribute materials contained on this website and/or any portion thereof, pursuant to the following conditions:
  • 5.2.1. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference. You are expressly prohibited from utilising any aspect of our site for commercial purposes unless and until express permission in writing, is agreed between you and TLAM GROUP LIMITED. You must not photocopy or scan any printed copy or store a copy of it on any server or other storage device connected to a network.
    • 5.2.2. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
    • 5.2.3. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not delete any copyright notice from any material printed or downloaded.
    • 5.2.4. You must not attempt to resell or licence any of the materials downloaded, printed or accessed on our site. Notwithstanding clause 5.2.1, you can use the site for non-commercial purposes only. These purposes include but are not limited to updating your legal knowledge, staying up to date with legal affairs, booking meetings with TLAM GROUP LIMITED staff members for mock assessments and advice.
    • 5.2.5. You must not incorporate any material downloaded, printed or accessed from our site or our software in any legal advice or transaction documents.
    • 5.2.6. You must not in any way suggest that TLAM GROUP LIMITED is endorsing any products or services other than its own.
    • 5.2.7. You must not (and have no licence to):
      • 5.2.7.1. use any of TLAM GROUP LIMITED’s trademarks or the trademarks of any third parties which are included on the website without express written permission from the owner; or
      • 5.2.7.2. display or use a link in a manner that causes this website or any portion of its content to display within a frame, be associated with any advertising or sponsorship not part of the website, or otherwise incorporate website content into a third-party website without express written permission from TLAM GROUP LIMITED; or
      • 5.2.7.3. alter, block or otherwise prevent display of any content of the website; or
      • 5.2.7.4. link to this website if the linker’s website may reasonably be obscene, defamatory, harassing, offensive or malicious, or if the linker’s website infringes any third-party rights or otherwise does not comply with all applicable laws or regulations.
      • 5.2.7.5. attempt to use our software except as permitted in this agreement;
      • 5.2.7.6. dissemble, decompile, port, reverse compile, reverse engineer, translate, affect the integrity of our algorithm (Gladys) by repetitive irrelevant questions (decided within our sole discretion) or
      • 5.2.7.7. otherwise attempt to separate any of the components of the software or reconstruct the software, or attempt to derive or obtain any source code, structure, algorithms, processes, techniques, technologies, know-how, or ideas embodied by, underlying, or contained in the software;
      • 5.2.7.8. Attempt to gain access to Cashierhelpline’s technology or other Users’ Cashierhelpline accounts or information of identifiable or identified individuals through password mining or any other means
      • 5.2.7.9. Sell, licence, sublicence, rent, lease, encumber, lend, distribute, transfer, or provide a third party with access to the software, on a hosted basis, as a managed service provider or otherwise;
      • 5.2.7.10. Create derivative works of the software (including the underlying source code) in any way, including through customisation, translation or localisation or;
      • 5.2.7.11. Allow any other person or entity under your control from taking any actions that you are prohibited from taking under this agreement.
      • 5.2.8. Your failure to comply with the above aforementioned restrictions in this section constitute a material breach of this agreement and which may result in our taking all or any of the following actions, in addition to any other remedies that may be available to us:
        • 5.2.8.1. Issue a warning to you;
        • 5.2.8.2. Suspend or deactivate your Cashierhelpline Account;
        • 5.2.8.3. Institute legal proceedings against you for reimbursement of all costs on an indemnity basis (including but not limited to reasonable administrative and legal costs) resulting from the breach;
        • 5.2.8.4. Disclosure of such information to law enforcement authorities as Cashierhelpline reasonably believes is required or appropriate.

• 6.1 Membership can be taken:
  • 6.1.1 On a fixed period for a period of one calendar year starting on the day membership is activated (“Subscription Period”). Membership will be activated upon receipt of payment (“Subscription fee”). You may cancel your Subscription at any time, subject to the terms of this agreement.
  • 6.1.2 On a monthly period starting on the day membership is activated (“Monthly Subscription Period”). Membership will be activated upon receipt of payment (“Monthly subscription fee”).
    • 6.1.2.1 You may cancel your Monthly Subscription at any time, subject to the terms of this agreement.
    • 6.1.2.2 By purchasing a Monthly Subscription Period, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription fee, and you accept responsibility for all recurring charges until you cancel your subscription.
  • 6.2 To use the Cashierhelpline service you must provide one or more Payment Methods (including but not limited to any Direct Debit Mandate). You authorise us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts.
    • 6.2.1 If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method.
    • 6.2.2 For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
  • 6.3 Unless your membership is cancelled or terminated, it will be automatically renewed at the end of the Subscription Period and a new fixed Subscription Period of one calendar year will commence. If you do not want your membership to renew, it is your responsibility to cancel your membership in accordance with the Cancellation provisions below.
  • 6.4 Unless your Monthly Subscription Period membership is cancelled or terminated, it will be automatically renewed at the end of that month. If you do not want your Monthly Subscription Period membership to renew, it is your responsibility to cancel your Monthly Subscription Period membership in accordance with the Cancellation provisions below.
  • 6.5 On renewal of membership, payment for the full Subscription Period will be due on the first day of the Subscription Period.
  • 6.6 On renewal of Monthly Subscription Period membership, payment for the full Monthly subscription fee will be due on the first day of the Monthly Subscription Period.
  • 6.7 We reserve the right to terminate membership and / or suspend either the Subscription Period or Monthly Subscription Period and the provision of all products and services provided to Users until payment in full has been received. If we receive full payment before we have terminated your membership, both the Subscription Period or Monthly Subscription Period will continue from the date we receive payment (and the period of suspension will not count towards either the Subscription Period or Monthly Subscription Period).
  • 6.8 From time to time you will be given the opportunity to book a meeting with members of the Cashierhelpline team. This booking is done through our site and uses a plugin by Start Booking (Start Booking, LLC, a Utah Limited Liability Company). We would like to make it clear to you that we are not affiliates of Start Booking and have no relationship with Start Booking other than through these agreements. You will not purport to bind Start Booking to any legal obligations owed by us to you.
  • 6.9 Any bookings of meetings are subject to the availability of Cashierhelpline Staff and TLAM GROUP’s business needs. You will be presented with Cashierhelpline Staff’s available time slots and may select a time that suits you. Subject to foregoing you will be required to pay an amount in pound sterling equal to the number of hours you requested. Note however, a minimum of 30 minutes which equates to £20.

• 7.1 The following clause only applies if you are a consumer and initiate any cancellation the within the 14 day Cooling Off Period:
  • 7.1.1 If you change your mind about membership, a product or event ordered, you may cancel this agreement (in each case, the “Cooling Off Period”) at any time within:
    • 7.1.1.2 in the case of membership, fourteen working days, beginning on the day after you received our written confirmation that your membership has been activated or;
    • 7.1.1.3 in the case of Meeting / event order, fourteen working days, beginning on the day after you received our written confirmation that your event booking was successful
    • 7.1.1.4 Where you cancel this agreement within the Cooling Off Period, you will receive a full refund of the price of the membership, product or Meeting / event (as applicable).
  • 7.1.2 The following clause applies to both consumers and business customers when initiating any cancellation outside of the 14 day Cooling Off Period:
    • 7.1.2.1 Where the Cooling Off Period does not apply, you may cancel your membership at any time, but if you do, we are not obliged to refund any part of either the Subscription fee or Monthly subscription fee, unless we have breached a material term set out in these Terms and Conditions or are otherwise required by law. In all other circumstances, a refund will be at our sole discretion.
  • 7.2 If you are a consumer you have certain legal rights in relation to the products and services, we provide. In particular, you may have the right to cancel this agreement or require a refund, repair or replacement (in each case, where applicable) for faulty, mis-described or incorrectly delivered services. Nothing in these terms and conditions affect or limit your legal rights.
  • 7.3 Where we refund money to you (either because we are obliged to or otherwise agree to), we will usually refund any money received from you using the same Payment Method originally used by you to pay for your purchase, but you agree that we may select a reasonable alternative Payment Method if we so require.

• 8.1 You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any content that you upload to our site and our software as well as to its whole.
• 8.2 Content must:
  • 8.2.1 Comply with applicable law in the UK and in any country from which it is posted.
• 8.3 Contributions must not:
  • 8.3.1 Contain any material which is defamatory of any person.
  • 8.3.2 Contain any material which is obscene, offensive, hateful or inflammatory.
  • 8.3.3 Promote sexually explicit material.
  • 8.3.4 Promote violence.
  • 8.3.5 Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • 8.3.6 Infringe any copyright, database right or trademark of any other person.
  • 8.3.7 Be likely to deceive any person.
  • 8.3.8 Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
  • 8.3.9 Promote any illegal activity.
  • 8.3.10 Threaten, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
  • 8.3.11 Be likely to harass, upset, embarrass, alarm or annoy any other person.
  • 8.3.12 Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  • 8.3.13 Give the impression that it emanates from TLAMGROUP LIMITED.
  • 8.3.14 Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
• 8.4 In the event that any third party claims that any content posted or uploaded by you to our site or software constitutes an infringement of their intellectual property rights, or of their right to privacy we will immediately remove all such content from our site and, upon production of an appropriate court order, will disclose your identity to the third party.
• 8.5 We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
• 8.6 We have the right to remove any content that you upload to our site or software if, in our opinion, it does not comply with the content standards set out in this section.

• 9.1 Cashierhelpline encourages you to provide suggestions, proposals, ideas, recommendations or other input including but not limited to questions relevant to the software (Collectively, “feedback”). To the extent that you provide such feedback to Cashierhelpline, Cashierhelpline may use it (or choose not to use it) for any purpose without any obligation to the user (whether express or implied) of any kind.

• 10.1 Whilst we use endeavours to provide up to date and relevant materials, the Documentation posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability to the maximum extent permitted by law including any responsibility arising from any reliance placed on such materials by any User of our site, or by anyone who may be informed of any of its contents. For avoidance of doubt you acknowledge and agree that we have entered into this agreement in reliance upon the disclaimers of warranty and the limitations of liability, that the same reflect an appropriate allocation of risk between you and us (including the risk that a contract remedy may fail of its essential purpose and cause consequential loss), and that these terms form an essential basis of the bargain between you and us.

• 11.1 We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.
• 11.2 We cannot guarantee that all the material on our site or software is up to date at all times.

• 12.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
• 12.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or our software or any content on it, whether express or implied. In particular the Documentation displayed on our site or software is provided without any guarantees, conditions or warranties as to its accuracy or fitness for a particular purpose.
• 12.3 We will not be liable to any User for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • 12.3.1 use of, or inability to use, our site and software; or
  • 12.3.2 content supplied by third parties;
  • 12.3.3 use of or reliance on any content displayed on our site or software or in any Documentation and its publication
  • 12.3.4 loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
• 12.4 If you are a business user, please note that in particular, we will not be liable for:
  • 12.4.1 loss of profits, sales, business, or revenue;
  • 12.4.2 business interruption;
  • 12.4.3 loss of anticipated savings;
  • 12.4.4 loss of business opportunity, goodwill or reputation; or
  • 12.4.5 loss of income,
  • 12.4.6 loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
  • 12.4.7 loss of access to data,
  • 12.4.8 any indirect or consequential loss or damage.
• 12.5 As stated in clause 5.2.4, If you are a consumer User, you agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• 12.6 Our liability, and the liability of any company within our group of companies and all their respective agents, employees and sub-contractors to you or any other party for any losses or damages whatsoever arising in connection with our site and software or any Documentation and communication to the public (whether under these terms or other contract or in consequence of their misrepresentation, misstatement or tortious act or omission including negligence) is limited to damages of an amount equal to the subscription fee paid by you for the year in which the right of action arises or, in respect of free to use areas of the site, to £28.
• 12.7 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
• 12.8 We assume no responsibility for the content of the websites linked on our site. Such links should not be interpreted as an endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

• 13.1 We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. Please see the provisions on Data Protection Below for further details.

• 14.1 You must not misuse our site or software by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site or any of our software available on the site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
• 14.2 By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

• 15.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

• 16.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
• 16.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
• 16.3 You must not establish a link to our site in any website that is not owned by you.
• 16.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page or attempt to bypass any payment or log on screens.
• 16.5 We reserve the right to withdraw linking permission without notice.
• 16.6 If you wish to make any use of content on our site other than that set out above, please contact rco@tlamtech.co.uk.

• 17.1 These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
• 17.2 The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

• 18.1 We may revise these terms of use at any time by amending this page. You should check this page from time to time to take notice of any changes we made, as they are binding on you. Where a change to the terms causes you material detriment you may terminate your use of the site or any paid subscription on 30 days’ notice to us. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

• 19.1 If you have any concerns about material which appears on our site, please contact rco@tlamtech.co.uk.

• Cashierhelpline processes all data in accordance with its Privacy Policy, available at http://chllive.wpengine.com. Cashierhelpline is committed to providing a compliant, secure and consistent approach to data protection and meeting the demands of the General Data Protection Regulation (GDPR). Our full GDPR compliance statement is available at http://chllive.wpengine.com. We have created the Privacy Policy in a layered format for easy access to key information.